Mississauga, Ontario – February 25, 2022 – In February 2021, Achēv received a $144,400 Resilient Communities Fund grant from the Ontario Trillium Foundation (OTF) to identify digital solutions to enhance its resilience and capacity in serving clients and the community. The project was completed in November 2021 and will support the organization’s digital transformation journey for years to come.
“I am thrilled with the announcement that Achēv, a cornerstone organization of my community, is benefitting from support offered by the OTF’s Resilient Communities Fund,” said Natalia Kusendova, Mississauga Centre MPP. “These funds, which have been used to help their organization recover from the impacts of COVID-19 with an increased emphasis on digitizing service provision, will be sure to increase accessibility and efficiency and, in turn, better serve vulnerable communities in both Mississauga and beyond.”
Achēv used this grant to research options and develop digital solutions, such as a client relationship management (CRM) tool, to better engage clients and improve their service experience. “It is critical that we understand the evolving needs of our clients in a timely, centralized way and use technology to connect them with the services they need, when they need it, and in a format that works for them,” said Tonie Chaltas, CEO of Achēv. “The impact of this OTF funded project cannot be underestimated as it has allowed us to develop a customized solution to better support our clients.”
Achēv aims to change people’s lives as they discover their potential and achieve their purpose. It is one of the largest non-profit providers of employment, youth, newcomer and language services in the Greater Toronto Area, serving over 91,000 clients in 2020-21. During the pandemic, the organization quickly adapted tools and processes to provide more online services in record time, providing essential community supports to job seekers, women, newcomers and youth. Further information can be found at www.achev.ca.
The Ontario Trillium Foundation (OTF) is an agency of the Government of Ontario, and one of Canada’s leading granting foundations. Last year, nearly $112M was invested into 1,384 community projects and partnerships to build healthy and vibrant communities and strengthen the impact of Ontario’s non-profit sector. In 2020/21, OTF supported Ontario’s economic recovery by helping non-profit organizations rebuild and recover from the impacts of COVID-19. Visit otf.ca to learn more.
Government Relations & Strategic Partnerships, Achēv