WHAT WE OFFER

The mission of Achēv’s Information Technology Solutions & Services (ITSS) is to function as the digital backbone for the settlement community in Ontario, allowing settlement agencies to focus on the needs of their newcomer clients. With a dedicated team of professionals, Achev offers application development and database management services for government funded language and settlement service providers in Canada.  Alongside our partners, such as AWS and Microsoft, Achēv provides secure and dependable solutions to address the evolving needs of our clients, partners, and funders.

History of Assessments, Referrals and Training System (HARTs)

Achēv designed and maintains the HARTs language database management system which is the Ontario wide standard language assessment and training management system delivered on behalf of  Immigration, Refugees and Citizenship Canada (IRCC) and the Ontario Ministry of Labour, Immigration, Training and Skills Development (MLITSD), as well as IRCC or MLITSD funded Service Provider Organizations (SPOs) such as Language Assessment Centres and Language Training Providers (LTPs) across Ontario. 

Compass to Connect

Compasstoconnect.ca is a portal that securely connects newcomers to IRCC-funded settlement services across all GTA regions. It is a single online window for newcomers to view and subscribe to over 65 services funded by IRCC from over 100 locations across the GTA. Newcomers can also look for services provided in their native language. ITSS developed the site, partner management tool and provides community engagement to service providers in Ontario. 

Canadian Language Benchmarks Placement Assessment (CLBPA)

Achēv developed and maintains the CLBPA tool to meet the needs of newcomer clients interested in completing a Language Assessment but require less hands-on support. CLBPA, a hybrid assessment tool, allows newcomer clients the option of taking their English or French Language Assessment online at a participating Language Assessment Centre across CanadaIt reduces the amount of time the client must spend in completing a Language Assessment, which is required to access government funded English and French language classes

The Canadian Language Benchmarks Online Self-Assessment (CLB-OSA)

The CLB-OSA for English (clb-osa.ca) and for French (nclc-ael.ca) are online, self-assessment tools for those who are interested in assessing their English and French as second languages before taking the formal assessment through a Language Assessment Centre.  It can be accessed from anywhere in the world and comes at no cost to the user. This project is funded by IRCC and MLITSD. 

Newcomer Information Centre (NIC) Online

To integrate into their new community, newcomers need access to the right information and resources. Newcomer Information Centre Online (niconline.ca) provides updated information and referrals related to employment and settlement in Ontario that is accessible online 24/7 – when and where our clients need it. NIC Online is funded by the IRCC and ITSS maintains the website and the information it presents. 

LINC Home Study Canada

Language Instruction for Newcomers to Canada is an English language training program funded by Immigration, Refugees and Citizenship Canada (IRCC). LINC Home Study Canada provides free distance education for eligible newcomers who cannot attend LINC classes in person for clients throughout Canada. ITSS developed an in-house learning platform that publishes training & test content for clients and a teaching and management tool for instructors 

Employment Pathways in Canada (EPIC-HC)

Employment Pathways in Canada—Health Careers (epic.Achēv.ca) is an online training and employment guidance program funded by Employment and Social Development Canada (ESDC). The program supports the accreditation and employment of Internationally Educated Healthcare Professionals (IEHPs). It helps IEHPs find entry-level positions in their occupation and complete their licensure process in Canada. ITSS developed and maintains the EPIC-HC website, where clients can access accreditation, re-location, and licensure information. ITSS also maintains the database for tracking client information on internal CRM systems. 

Research & Innovation

Achēv is constantly exploring the latest technology available to assess benefits for our clients Through pilot projects and strong partnerships with leading global technology companies, the ITSS Innovation Lab provides the environment and resources for IT professionals to be creative, innovate, test & learn. The latest release from ITSS is an Artificial Intelligence (AI) driven Chat Bot service that engages newcomer clients to identify and select the services they need. 

IT Solutions and Services is currently partnering with AWS and Adastra to help Achēv’s clients create faster paths to prosperity with Generative AI. The below video testimonial provides some insights on how AI enables organizations develop solutions for newcomers.

IT Infrastructure management

IT Solutions & Services provides the infrastructure for all staff and clients. This includes Data Management and Security, Software requirements, & updates, Software Program Development & Recruitment. 

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