The mobile app is only available to download on phones running iOS version 13.4 or higher, and Android version 4.1 or higher. Additionally, the mobile app is only available to download from Canadian app stores.   

Please try updating your phone’s operating system and ensure you are using the Canadian version of the Google Play Store/Apple App Store. 

While the app can be installed on iPads and tablets, we do not guarantee that the app will be fully functional on these devices.