We are here to support you and your family on your settlement journey in Canada.
A Newcomer Information Centre (NIC) is your first stop in your transition to a new life in Canada.
At each NIC location, our professional, friendly, knowledgeable and multilingual staff provide free one-on-one information and referral services. The personalized information and program referrals are intended to assist newcomers with all their settlement needs and help facilitate a smooth transition to life in Canada.
We provide information on the following services:
- Employment Services
- Education and Training
- English Language Training
- Housing Information
- Health Care Services
- Child, Youth and Family Resources
- Legal and Social Services
- Government Programs
- Personal Finance and Income Tax
- Community and Recreational Services
- Canadian Citizenship
Additional services available:
- Self-Directed Resource Centre
- Printed resources
Provides free online employment and settlement information and referral services to Permanent Residents and Convention Refugees.
Commissioner of Oaths Services
Available by appointment at all NIC locations to take affidavits, declarations, oaths, attest/certify true copies of original documents.
Settlement Information Sessions and Employment Workshops
These off-site or in-house group sessions provide an opportunity to learn, share and discuss your career development and settlement progress.
Registration is required by phone, e-mail or in person. Sessions include:
- Starting Your Life in Canada
- Continuing Education
- Canadian Citizenship
- Know Your Rights at Work
- Financial Literacy
- Canadian Tax System
- Identity Theft
- Banking for Newcomers in Canada
- Canadian Workplace Culture
- Your First Resume and Cover Letter
- Practise Your Interview Skills
Care for Newcomer Children (CNC) Services
Free childcare for newcomer children is available at our Oakville and Malton locations. Our CNC program provides care for your children six months of age or older while you access our on-site services.
NIC Itinerant Services
NIC services are now available within the community from various community partner locations:
- Brampton and Mississauga Libraries
- Places of Worship
- Community Centres
Services available to Permanent Residents and Convention Refugees
Please present one of the following documents at the time of your first visit to the NIC:
- Permanent Resident Card (PR Card)
- Record of Landing
- Protected Person Letter