Contact Us

NEWCOMER
INFORMATION CENTRE

Our free immigrant services will help you and your family settle successfully in Canada.

A Newcomer Information Centre (NIC) is your first stop in your transition to a new life in Canada.

Our Newcomer Information Centres are located across the Greater Toronto Area, including Mississauga, Brampton and Oakville. Our professional, friendly, knowledgeable and multilingual staff provide free one-on-one information and referral services. The personalized information and program referrals are intended to assist immigrants with all their settlement needs and help facilitate a smooth transition to life in Canada.

We provide information on the following services:

• Employment Services
• Education and Training
• English Language Training
• Housing Information
• Health Care Services
• Child, Youth and Family Resources
• Legal and Social Services
• Government Programs
• Personal Finance and Income Tax
• Community and Recreational Services
• Canadian Citizenship

Additional services available:

Each NIC location offers access to printed resources, telephone, computers, fax, printer, photocopier, scanners, and internet.

Settlement Information Sessions and Employment Workshops

These hybrid sessions provide an opportunity to learn, share and discuss your career development and settlement progress.

Registration is required by phone, e-mail or in person. Sessions include:

• Adapting to Canadian Culture
• Continuing Your Education and Training in Canada
• Canadian Citizenship
• Know Your Rights at Work
• Financial Literacy for Newcomers to Canada
• Tax Filing for Newcomers to Canada
• Protecting Yourself from Identity Theft
• Canadian Workplace Culture
• Effective Resume Writing
• Get Ready for a Successful Job Interview

NIC Itinerant Services

NIC services are now available within the community from various community partner locations:

• Brampton and Mississauga Libraries
• Places of Worship
• Community Centres

To learn more about programs that Achēv offers for newcomers, please visit our programs page here.

Services available to Permanent Residents, and Convention Refugees

Please provide one of the following documents to our staff at the time of registration for NIC services:

• Permanent Resident Card (PR Card)
• Record of Landing
• Protected Person Letter

Brochure Download