Free Virtual Customer Service Workshop for Peel Residents
Do you want to enhance your skills and deepen your understanding of exceptional customer service?
Join this 4-day training workshop (June 9-12) to learn about:
- Customers’ Needs
- Business vs. Emotional Needs
- Understanding Customer Loyalty
- Measuring Customer Satisfaction
- Methods of Collecting Customer Feedback
- Sharpening Your Rapport
- Characteristics of High Performing Service Providers
Must be Permanent Resident or Convention Refugee. A registration form with SIN is needed for participation. Certificate Upon Completion.
This event will be held in collaboration with The Learning Place.
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