Free Customer Service and Professional Communication Workshop
This 4-day workshop will take place on Monday to Thursday from March 1-18, 2027.
The Customer Service and Professional Communication workshop will explore the following:
- Understanding Customers’ Needs
- Understanding Customer Loyalty
- Measuring Customer Satisfaction
- Methods of Collecting Customer Feedback
- Business vs. Emotional Needs
- Characteristics of High-Performing Service Providers
- Sharpening Rapport-Building Skills
- And much, much more!
Registration closes Friday, February 19 at 12 p.m.
This training is only open to eligible Permanent Residents and Convention Refugees. A registration form with SIN is needed for participation. Certificate Upon Completion.
This webinar will be held in collaboration with The Learning Place.
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